Privacy notice
How Practice People Advisory Ltd collects, uses and protects your personal information when you use this website, complete the People Health Check, or get in touch.
Who we are
Practice People Advisory Ltd is a company registered in England and Wales (company number 17156314), with its registered office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. It is run by its founder, Tessa Creary-Bennett.
We are the data controller for the personal information described in this notice, which means we decide how it is used and are responsible for looking after it. We are registered with the Information Commissioner's Office (ICO), registration number ZC124507.
If you have any questions about this notice or your information, please contact Tessa at tessa@practicepeopleadvisory.co.uk or on 07840 970315.
What information we collect
Your name, practice or business name, email address, type of business, the reason you are getting in touch, and anything you choose to tell us in your message.
Your name, email address, the time you book, and any information you add when booking. Bookings are made through Calendly.
Your name, email address, practice details and your answers to the questions. The Health Check runs on ScoreApp.
Your contact details and whatever you share with us in the conversation.
Basic technical information such as your IP address, browser type and the pages you visit, which our hosting provider records in standard server logs. Our pages also load fonts from Google, which means your browser connects to Google's servers.
How we use your information
- To reply to your enquiry and arrange any call you have asked for
- To send you your Health Check results, and to follow up on them where you would find that useful
- To prepare for and hold discovery calls, and to discuss whether our support is right for you
- To keep a record of our conversations so we can help you properly
- To keep our website working securely
We do not sell your information, and we do not use it for automated decision-making.
Our lawful basis
- Legitimate interests: responding to people who contact us, following up on Health Check results, and running our business. You can object to this at any time.
- Steps before a contract: where you ask us to discuss or provide our services.
- Consent: where you have agreed to receive something specific from us. You can withdraw consent at any time.
Who we share it with
We only share your information with the trusted service providers we use to run our website and business, and only so they can provide that service to us:
- Formspree, which delivers messages sent through our website forms
- Calendly, which manages discovery call bookings
- ScoreApp, which runs the People Health Check
- Netlify, which hosts our website
- Google, which provides the fonts on our website
- Our email and secure document storage providers
We will also share information if the law requires it, or where there is a serious risk to someone's safety.
Transfers outside the UK
Some of these providers store or process information outside the UK. Where they do, they are required to protect it with appropriate safeguards recognised under UK data protection law.
How long we keep it
If your enquiry, booking or Health Check does not lead to working together, we keep your information for up to 12 months and then delete it, unless you ask us to delete it sooner. If you become a client, your information is kept in line with our client privacy notice, which you receive when we start working together.
Your rights
Under UK data protection law, you have the right to:
- ask for a copy of the information we hold about you
- ask us to correct anything that is inaccurate
- ask us to delete your information
- ask us to restrict how we use it
- object to us using it on the basis of legitimate interests
- ask for your information in a portable format, where this applies
- withdraw your consent, where we rely on it
To use any of these rights, email tessa@practicepeopleadvisory.co.uk. We will respond within one month.
If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Cookies
Our website does not use analytics or advertising cookies. When you use Calendly or ScoreApp, those services may set their own cookies, which are covered by their own privacy policies.
Changes to this notice
We may update this notice from time to time. This version is dated October 2026.